Shipping Information
Order Processing
All products are made-to-order to ensure quality. Please note the difference between processing time and transit time.
Production times may vary slightly depending on order volume, holidays, and fulfillment partner workload.
- Handling/Production Time: 1-3 business days.
- Order Cutoff Time: 5:00 PM (EST). Orders placed after this time will begin processing the next business day.
- Business Days: Monday - Friday (excluding holidays).
Shipping Rates & Estimates
Transit time begins after the product has left our facility.
- Standard Shipping (US): 5-7 business days.
- Sweatshirts & Hoodies: $7.99 / item
- Other products: $5.99 / item
- Free Shipping: Available on US orders over $175.
Delivery estimates are not guaranteed and may be affected by carrier delays, weather conditions, or holiday order volume.
Total Delivery Time
Total delivery time = Handling Time (1-3 business days) + Transit Time (selected method).
Order Tracking
You will receive a shipment confirmation email containing your tracking number(s) once your order has shipped. The tracking number will be active within 48 hours.
Questions About Your Order?
Customer Support
Our customer support team is here to help you with any questions or concerns.
- Email: contact@acmchic.com
- Hours: Monday - Friday, 9 AM - 6 PM EST
- Response Time: Within 24 hours
Business Address
ACMCHIC LLC
271 W. Short St, Ste 410 #1652
Lexington, KY 40507
United States
Last updated: January 23, 2025